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kottke.org posts about working

Open offices result in less collaboration among employees

In a recent study called The impact of the ‘open’ workspace on human collaboration, a pair of researchers tracked the digital and real life interactions of workers at a company that shifted to an open office plan before and after the shift. Here were the two key findings of the study:

Contrary to what’s predicted by the sociological literature, the 52 participants studied spent 72% less time interacting face-to-face after the shift to an open office layout. To make these numbers concrete: In the 15 days before the office redesign, participants accumulated an average of around 5.8 hours of face-to-face interaction per person per day. After the switch to the open layout, the same participants dropped to around 1.7 hours of face-to-face interaction per day.

At the same time, the shift to an open office significantly increased digital communication. After the redesign, participants sent 56% more emails (and were cc’d 41% more times), and the number of IM messages sent increased by 67%.

That’s a pretty dramatic shift…and productivity suffered. The authors theorized that the lack of physical boundaries in the open office made constructing social barriers necessary.

Like social insects which swarm within functionally-determined zones ‘partitioned’ by spatial boundaries (e.g. hives, nests or schools), human beings β€” despite their greater cognitive abilities β€” may also require boundaries to constrain their interactions, thereby reducing the potential for overload, distraction, bias, myopia and other symptoms of bounded rationality.

This jibes with my experience working in open offices. For almost 10 years, I worked in an open office plan at Buzzfeed. In the beginning, when there were just a few of us, the level of IRL interaction was high. But as the number of people in the office increased past a certain point, people spent more and more time at their desks, headphones on, ignoring everything but their screens. And yet companies keep doubling down on this…


This Nonsense of Earning a Living

From a 1970 issue of New York magazine, Buckminster Fuller on the massive economic lever of technology:

We must do away with the absolutely specious notion that everybody has to earn a living. It is a fact today that one in ten thousand of us can make a technological breakthrough capable of supporting all the rest. The youth of today are absolutely right in recognizing this nonsense of earning a living. We keep inventing jobs because of this false idea that everybody has to be employed at some kind of drudgery because, according to Malthusian-Darwinian theory, he must justify his right to exist. So we have inspectors of inspectors and people making instruments for inspectors to inspect inspectors. The true business of people should be to go back to school and think about whatever it was they were thinking about before somebody came along and told them they had to earn a living.

That was written almost 50 years ago…the capability of technology to generate wealth has increased greatly since then.


These Oklahoma teachers are now permanently on strike

Earlier this year, 30,000 teachers in Oklahoma walked out of their classrooms to protest teacher pay and education budget cuts. The walkout ended after nine days with the teachers’ goals partially met. Vice News talked to 18 Oklahoma teachers about why they’ve decided to quit teaching after this year, essentially making their walkouts permanent.

Eric Weingartner worked two side jobs in addition to his role as a full-time 4th grade teacher to make ends meet. Chemistry teacher Becky Smith’s monthly paycheck rose just $300 in sixteen years. Aimee Elmquist spent her own money to stock her biology classroom. Mary West did the same for high school art.

One of the biggest realizations I’ve had in the past few years is that while Americans talk a lot about the importance of children and education, those things actually are not that important to us. You can see it in how we approach our educational system and you can see it in how we our government uses the abuse of children to attempt to curb immigration with relatively little outcry. You can see it in our governance…the people we elect do what’s best for voters, not for future voters. The enthusiasm of hobbyists and desire of gun companies keep our children attending school in fear. Healthcare costs are soaring and coverage for children isn’t guaranteed. Our parental leave policies, maternity care, and all-around treatment of mothers & women in the workplace lags behind other so-called “developed” countries. Children are a priority for the US? Yeah, no.


Philip Glass: “I expected to have a day job for the rest of my life”

I enjoyed reading Lolade Fadulu’s interview with Philip Glass about the composer’s early life and how he made a living in NYC before being able to fully support himself with his music (which didn’t happen until he was in his early 40s). As a boy, his mother made sure he got a musical education and his job at his father’s record store exposed him to the idea that people paid money for art:

To this day, among my earliest memories was someone would give my father $5 and he’d hand them a record. So the exchange of money for art, I thought that was normal. I thought that’s what everybody did. I never thought there was anything wrong about making money.

As an adult, Glass worked odd jobs (plumber, mover, cab driver) to have the independence to work on his music:

I had an ensemble at the time. I would go out and play for three weeks. We would come back from the tour, and we usually had lost money so I had to make money immediately. I put an ad in the paper. My cousin and I ran the company, and I moved furniture for about three or four or five weeks. Then I went on tour again. Again, we lost money.

That went on for years. I thought it was going to go on for the rest of my life, actually. It never occurred to me that I would be able to make a living, really, from writing music. That happened kind of by accident.

I was interested in jobs that were part-time, where I had a lot of independence, where I could work when I wanted to. I wasn’t interested in working in an office where everything would be very regimented.

As his musical career took off, Glass continued to take his other work seriously. From a 2001 profile of Glass in The Guardian:

Throughout this period, Glass supported himself as a New York cabbie and as a plumber, occupations that often led to unusual encounters. “I had gone to install a dishwasher in a loft in SoHo,” he says. “While working, I suddenly heard a noise and looked up to find Robert Hughes, the art critic of Time magazine, staring at me in disbelief. ‘But you’re Philip Glass! What are you doing here?’ It was obvious that I was installing his dishwasher and I told him I would soon be finished. ‘But you are an artist,’ he protested. I explained that I was an artist but that I was sometimes a plumber as well and that he should go away and let me finish.”

But after Einstein on the Beach dazzled critics at the Metropolitan Opera, Glass’s days in the driver’s seat of a cab were limited:

The day after the performance, Glass was back driving his taxi: “I vividly remember the moment, shortly after the Met adventure,” he says, “when a well-dressed woman got into my cab. After noting the name of the driver, she leaned forward and said: ‘Young man, do you realise you have the same name as a very famous composer’.”

Glass is my favorite composer, but as much as I love his music, I might appreciate the way he has approached his work and career almost as much.


The storytellers who read aloud to Cuban cigar rollers

In a practice that started in 1865 and still continues today, lectores (storytellers) in Cuban cigar factories read to the workers while they roll cigars. They read the news, novels, horoscopes, recipes…it’s like a live daily radio show or podcast for the workers.

I’m not just a reader; I’m rather a cultural promoter of sorts. I usually try to bring topics that can influence their day-to-day, and help them face certain issues.

(Gee, that sounds like what I do here!) The practice started as a way to educate and entertain workers and eventually helped fuel the Cuban independence movement…a little knowledge goes a long way. Nowadays, the practice is less revolutionary. From a piece in The Economist about lectores:

The workers themselves choose the lectores. “This is the only job in Cuba that is democratically decided,” says an employee. The audience is demanding. Torcedores signal approval by tapping chavetas, oyster-shaped knives, on their worktables; slamming them on the floor shows displeasure. They vote on reading material: Ms ValdΓ©s-Lombillo recently finished “A Time to Die” by Wilbur Smith, a South African novelist, and “Semana Santa en San Francisco”, by Agustin GarcΓ­a Marrero, a Cuban. When the readings get steamy, torcedores provide an accompaniment of suggestive sound effects. They laugh when a horoscope suggests that someone might inherit a fortune.

This piece in Mental Floss also contains some interesting tidbits:

One lectora, Maria Caridad Gonzalez Martinez, wrote 21 novels over her career. None were published; she simply read them all aloud to her audience.

Update: Anna in the Tropics is a Pulitzer Prize-winning play by Nilo Cruz in which the main action features a lector.

And a 1909 photograph by Lewis Hine, a lector reading to cigar workers in Tampa, FL.

Lector Lewis Hine

(thx, aaron & jason)


Freelance achievement stickers

Freelance Stickers

Jeremy Nguyen imagines a set of achievement stickers (or perhaps merit badges) for people who freelance or otherwise work from home and need a fun way to mark their accomplishments.

The struggle is real. Today, I earned the “put on pants” and “went outside” stickers but sadly not the “talked to someone in person” one. Will try to do better tomorrow.


Information Age automation is coming for your job

This new video by Kurzgesagt examines automation in the past (“big stupid machines doing repetitive work in factories”) and argues that automation in the information age is fundamentally different. In a nutshell,1 whereas past automation resulted in higher productivity and created new and better jobs for a growing population, automation in the future will happen at a much quicker pace, outpacing the creation of new types of jobs for humans.

Their two main sources for the video are Martin Ford’s Rise of the Robots and The Second Machine Age by Erik Brynjolfsson and Andrew McAfee.

  1. The German phrase “kurz gesagt” means roughly “in a nutshell”, so this is a pun. Laugh now!↩


Systemic racism in America explained in just three minutes

This short video shows several ways in which systemic racism is still very much alive and well in the United States in 2017. See also Race Forward’s video series featuring Jay Smooth.

“What Is Systemic Racism?” is an 8-part video series that shows how racism shows up in our lives across institutions and society: Wealth Gap, Employment, Housing Discrimination, Government Surveillance, Incarceration, Drug Arrests, Immigration Arrests, Infant Mortality… yes, systemic racism is really a thing.

The reason why this matters should be obvious. Just like extra effort can harness the power of compound interest in knowledge and productivity, even tiny losses that occur frequently can add up to a large deficit. If you are constantly getting dinged in even small ways just for being black, those losses add up and compound over time. Being charged more for a car and other purchases means less life savings. Less choice in housing results in higher prices for property in less desirable neighborhoods, which can impact choice of schools for your kids, etc. Fewer callbacks for employment means you’re less likely to get hired. Even if you do get the job, if you’re late for work even once every few months because you get stopped by the police, you’re a little more likely to get fired or receive a poor evaluation from your boss. Add up all those little losses over 30-40 years, and you get exponential losses in income and social status.

And these losses often aren’t small at all, to say nothing of drug offenses and prison issues; those are massive life-changing setbacks. The war on drugs and racially selective enforcement have hollowed out black America’s social and economic core. There’s a huge tax on being black in America and unless that changes, the “American Dream” will remain unavailable to many of its citizens.


Compound interest applied to learning

How are some people more productive than others? Are they smarter or do they just work a little bit harder than everyone else? In 1986, mathematician and computer scientist Richard Hamming gave a talk at Bell Communications Research about how people can do great work, “Nobel-Prize type of work”. One of the traits he talked about was possessing great drive:

Now for the matter of drive. You observe that most great scientists have tremendous drive. I worked for ten years with John Tukey at Bell Labs. He had tremendous drive. One day about three or four years after I joined, I discovered that John Tukey was slightly younger than I was. John was a genius and I clearly was not. Well I went storming into Bode’s office and said, “How can anybody my age know as much as John Tukey does?” He leaned back in his chair, put his hands behind his head, grinned slightly, and said, “You would be surprised Hamming, how much you would know if you worked as hard as he did that many years.” I simply slunk out of the office!

What Bode was saying was this: “Knowledge and productivity are like compound interest.” Given two people of approximately the same ability and one person who works ten percent more than the other, the latter will more than twice outproduce the former. The more you know, the more you learn; the more you learn, the more you can do; the more you can do, the more the opportunity β€” it is very much like compound interest. I don’t want to give you a rate, but it is a very high rate. Given two people with exactly the same ability, the one person who manages day in and day out to get in one more hour of thinking will be tremendously more productive over a lifetime.

Thinking of life in terms of compound interest could be very useful. Early and intensive investment in something you’re interested in cultivating β€” relationships, money, knowledge, spirituality, expertise, etc. β€” often yields exponentially better results than even marginally less effort.

See also this metaphor for how cultural, technological, and scientific changes happen. (via mr)


Green Angels: the NYC drug ring run by former models

The Green Angels is a group of pot dealers that was started by a former fashion model named Honey (not her real name). Many of the dealers and dispatchers are also former models…or at least possess enough good looks and easy charm to talk their way out of trouble with NYPD officers.

Honey is clear-eyed about the nature of her operation: “I tell the girls, it’s not a club; it’s a drug ring.” The whole business is run via text messages between her, the dispatchers in her headquarters, the runners who do the deliveries, and the customers. “I have carpal tunnel in my thumb from all the texting,” Honey says. Dispatchers get 10 percent of each sale; the runners get 20 percent, which averages out to $300 or $400 a day. Several of them, according to Honey, “are paying off their NYU student loans.”

Just like any other business, there are tricks of the trade and protocols to follow:

One of the Angels suggests using a tote bag instead of a backpack to carry the box. She generally uses a WNYC tote bag, which is given out to donors to the public-radio station. The other day, an old lady gave her a high five after seeing her tote. “I thought, If you only knew what I have in this bag,” she says.

Honey tells the girls to get a work phone from MetroPCS, which costs $100. When buying it, they should pay in cash and have a name in mind to put down on the form, in case the police check. “I like to use the names of girls who were my enemies growing up,” Honey says.

The business is organized and disciplined, which I suspect it needs to be if you don’t want to get tossed in jail:

The Green Angels average around 150 orders a day, which is about a fourth of what the busiest services handle. When a customer texts, it goes to one of the cell phones on the table in the living room. There’s a hierarchy: The phones with the pink covers are the lowest; they contain the numbers of the flakes, cheapskates, or people who live in Bed-Stuy. The purple phones contain the good, solid customers. Blue is for the VIPs. There are over a thousand customers on Honey’s master list.

To place an order, a customer is supposed to text “Can we hang out?” and a runner is sent to his apartment. No calling, no other codes or requests. Delivery is guaranteed within an hour and a half. If the customer isn’t home, he gets a strike. Three strikes and he’s 86’d. If he yells at the runner, he’s 86’d immediately.

The Angels work only by referral. The customers should refer people they really know and trust, not strangers, and no one they’ve met in a bar. If you refer someone who becomes a problem, Charley says, you lose your membership.

Really interesting throughout.


How to Be Productive in Terrible Times

In Productivity in Terrible Times, Eileen Webb writes about the challenges of getting things done in the face of uncertain and worrisome times and offers some strategies that might help.

When your heart is worried for your Muslim friends, and deep in your bones you’re terrified about losing access to healthcare, it’s very hard to respond graciously to an email inquiring about the latest microsite analytics numbers. “THE WORLD IS BURNING. I will have those content model updates ready by Thursday. Sincerely, and with abject terror, Eileen.”

It is not tenable to quit my job and hie off to Planned Parenthood HQ and wait for them to make use of my superior content organizing skills. It is not a good idea for you to resign from stable work that supports your family and community because you’re no longer satisfied by SQL queries.

I don’t know about you, but I have been struggling mightily with this very thing. I’ve always had difficulty believing that the work I do here is in some way important to the world and since the election, that feeling has blossomed into a profound guilt-ridden anxiety monster. I mean, who in the actual fuck cares about the new Blade Runner movie or how stamps are designed (or Jesus, the blurry ham) when our government is poised for a turn towards corruption and authoritarianism?

I have come up with some reasons why my work here does matter, at least to me, but I’m not sure they’re good ones. In the meantime, I’m pressing on because my family and I rely on my efforts here and because I hope that in some small way my work, as Webb writes, “is capable of enabling righteous acts”.

Update: Meteorologist Eric Holthaus recently shared how he copes with working on climate change day after day.

I’m starting my 11th year working on climate change, including the last 4 in daily journalism. Today I went to see a counselor about it. I’m saying this b/c I know many ppl feel deep despair about climate, especially post-election. I struggle every day. You are not alone. There are days where I literally can’t work. I’ll read a story & shut down for rest of the day. Not much helps besides exercise & time. The counselor said: “Do what you can”, which I think is simple & powerful advice. I’m going to start working a lot more on mindfulness. Despair is natural when there’s objective evidence of a shared existential problem we’re not addressing adequately. You feel alone.

I also wanted to thank those who reached out on Twitter and email about this post…I really appreciate your thoughts. One reader sent along this passage from Italo Calvino’s Invisible Cities:

The inferno of the living is not something that will be; if there is one, it is what is already here, the inferno where we live every day, that we form by being together. There are two ways to escape suffering it. The first is easy for many: accept the inferno and become such a part of it that you can no longer see it. The second is risky and demands constant vigilance and apprehension: seek and learn to recognize who and what, in the midst of inferno, are not inferno, then make them endure, give them space.

(thx, gil)


The seven stages of denial (that a robot will take your job)

From an excerpt of Kevin Kelly’s recent book, The Inevitable, a list of the Seven Stages of Robot Replacement:

1. A robot/computer cannot possibly do the tasks I do.

2. [Later.] OK, it can do a lot of those tasks, but it can’t do everything I do.

3. [Later.] OK, it can do everything I do, except it needs me when it breaks down, which is often.

4. [Later.] OK, it operates flawlessly on routine stuff, but I need to train it for new tasks.

5. [Later.] OK, OK, it can have my old boring job, because it’s obvious that was not a job that humans were meant to do.

6. [Later.] Wow, now that robots are doing my old job, my new job is much more interesting and pays more!

7. [Later.] I am so glad a robot/computer cannot possibly do what I do now.

[Repeat.]

I predict that getting to #6 will be challenging for many people.


This is women’s work

Womens Work

Womens Work

For a photo project called Women’s Work, Chris Crisman made portraits of women who have jobs not typically done by women in the US. In an interview at aPhotoEditor, Crisman explained the why he did the project:

I am a father of two β€” a 4 year old boy and a 2 year old girl. I was raised to believe that I could do whatever I wanted to when I grew up. I want pass down a similar message to my children and without caveats. I want to raise my children knowing that their dreams have no limits and that they have parents supporting them to dive into anything they feel passionate about.

Crisman shot a short film of Sadie Samuels, the Maine lobster fisherman1 pictured in the photograph above.

  1. What’s the gender neutral alternative for fisherman? Fisherperson? Washington State uses fisher. Interestingly, Samuels calls herself a “fisherman” in the video.↩


Philip Glass: own your work and get paid for it

Philip Glass Whitney

From a new Kickstarter publication called The Creative Independent, Philip Glass was interviewed about the importance of artists owning their work and getting paid for it.

My personal position was that I had wonderful parents. Really wonderful people. But my mother was a school teacher. My father had a small record shop in Baltimore. They had no money to support my career. I began working early. You’re too young to know this, but when you get your first Social Security check, you get a list of every place you’ve worked since you began working. It’s fantastic! I discovered that I was working from the time I was 15 and putting money into the Social Security system from that age onward. I thought it was much later. No, I was actually paying money that early.

The point is that I spent most of my life supporting myself. And I own the music. I never gave it away. I am the publisher of everything I’ve written except for a handful of film scores that the big studios paid. I said, “Yeah, you can own it. You can have it, but you have to pay for it.” They did pay for it. They were not gifts.

A lot in this interview resonates, including this:

It’s never been easy for painters, or writers, or poets to make a living. One of the reasons is that we, I mean a big “We,” deny them an income for their work. As a society we do. Yet, these are the same people who supposedly we can’t live without. It’s curious, isn’t it?

And this bit about making work vs performing (italics mine):

What happens, is that the artists are in a position where they can no longer live on their work. They have to worry about that. They need to become performers. That’s another kind of work we do. I go out and play music. The big boom in performances is partly because of streaming, isn’t it? We know, for example, that there are big rock and roll bands that will give their records away free. You just have to buy the ticket to the concert. The cost of the record is rather small compared to the price of the ticket. It’s shifted around a little bit; they’re still paying, but they’re paying at the box office rather than at the record store. The money still will find its way.

Then you have to be the kind of person who goes out and plays, and some people don’t.

I’ve been thinking a lot about the economics of writing online. Making a comfortable living only by writing is tough and very few independents are able to do it. More successful are those who are able to get away from writing online by speaking at conferences, writing books, starting podcasts, selling merchandise,1 post sponsored tweets and Instagram photos, building apps, consulting for big companies, etc. This stuff is the equivalent of the band that tours, sells merch, composes music for TV commercials, etc. But as Glass said, what about those who just want to write? (And I count myself among that number.) How can we support those people? Anyway, more on this very soon (I hope).

Photo is of a Chuck Close painting of Philip Glass taken by me at The Whitney.

  1. Just this morning, a friend texted me a photo of The Pioneer Woman’s line of products on the shelf at Walmart.↩


Tracking Homer Simpson’s jobs and salary

Vox recently took a look at every single job that Homer has ever had on The Simpsons in an attempt to see where his average salary falls on the economic spectrum in America.

Over the show’s 596-episode run, Homer has had at least 191 jobs. They’ve ranged from executive positions to service jobs, and have dotted the entire economic spectrum, from ultra-rich to the poverty line.

In the list below, we’ve compiled the real-life salaries for 100 of these jobs. Seasonal jobs (like “mall Santa”), and jobs that were virtually impossible to find salary data for (“beer smuggler”) were excluded, as were any repeats (he was an Army private twice, for instance). His full-time gig as a safety inspector is highlighted in yellow, for reference.

He gets a lot of flack, but Homer is actually the most interesting person in America by a wide margin, even though he’s not well compensated for it.

See also Homer Economicus: The Simpsons and Economics.


Mike Birbiglia’s advice on how to get started on creative projects

Comedian, actor, and director Mike Birbiglia wrote a short piece for the NY Times with advice on how to get started in a creative career. Much of this you’ve heard before, but Birbiglia’s version is succinct and concisely argued. He and I agree on the #1 piece of advice:

1. DON’T WAIT. Write. Make a short film. Go to an open mike. Take an improv class. There’s no substitute for actually doing something. Don’t talk about it anymore. Maybe don’t even finish reading this essay.

His “small but great” point is right on the money as well. (via @Richie_boy)


The secret to success: take risks, work hard, and get lucky

Tech investor Fred Wilson recently gave the commencement address for the very first graduating class at the Academy For Software Engineering. In it, he shared the secret to his success:

So with that, I am here to tell you that the secret to success in your career comes down to three things, take risks, work hard, and get lucky.

I essentially1 agree with Wilson here. Earlier today I was listening to the latest episode of the Recode Media podcast where Peter Kafka’s guest was Daring Fireball’s John Gruber. Gruber recounted how he got started blogging about Apple and eventually turned it into a very successful business. I’ve heard the story before and it conforms nicely to Wilson’s path to success.

1. Take risks. Gruber bet heavily on three things for Daring Fireball: Apple, blogs, and (later) podcasts. None looked that impressive from a business standpoint when his bets were made. In 2002 when he started writing DF, Apple was still an underdog computer company whose partisans had mostly stuck with the company through its lean years of offering products that weren’t competing well and which didn’t exemplify the ideals of the Apple of yore. The iPod had just come out a year earlier and the life- industry- company-changing iPhone was years in the future. But Gruber never viewed Apple as an underdog…to him it was a legendary company in the world poised for future greatness. Professional blogs were just starting to be a thing back then as well, and it was far from certain that you might be able to earn even a partial living from them, especially on your own. And when he started his Talk Show podcast in 2007, podcasting was still largely a hobbyist endeavor. Sure, you could make some money doing it, but 9 years on, there’s big money to be had for the most popular shows. Three risky bets that paid off.

2. Work hard. Tens of thousands of posts and hundreds of hours of podcasts over the past 13+ years, yeah, I think that covers it. Gruber has put in the necessary ass-in-chair time.

3. Get lucky. There’s a lot of luck sprinkled around the success of DF, but perhaps the biggest break Gruber got was Apple’s decision to open up the iOS App Store to outside developers. Suddenly, you had all of these developers, startups, established software companies, and venture capitalists pouring money into the development and promotion of iOS apps. So these companies had money and needed somewhere to advertise their apps, a place where they could be sure all of the most influential and rabid Apple aficionados would see their message. Daring Fireball was the obvious place and the site’s RSS sponsorships were the perfect format.

  1. Although I would assign a much larger role to luck than he might. Being born white and male in the US in the late 20th century is a massive advantage that is often brushed under the carpet in such discussions. “Take risks” can be literally dangerous in an institutionally racist/sexist/classist system.↩


Wait for The Wolf, who should be coming directly…

A company called Studio D recently published their corporate end-of-the-year report for 2015. It is unlike most other companies’ year-end reports. Studio D, which was founded by global citizen Jan Chipchase, “specialises in sensitive research topics requiring a very discreet presence; through to working in higher risk environments”.

This year the studio was joined by two four-legged team members: Ramoosh the camel purchased from the livestock market in Hargeysa; and Neyy a goat bought on the road between Harare and Bindura. As is the local norm in a country with limited electricity and even less refrigeration, Neyy was gifted to an interviewee as a small thank-you β€” anything larger wouldn’t be possible to eat in one sitting and would spoil after slaughter. Both were expensed.

The company also debuted the 1M Hauly Heist, which is a ultra-durable and discreet travel pack that will carry $1 million in US $100 bills and shield electronics from RF tracking. The 1M Hauly Heist made it onto my 2015 holiday gift list.


Leadership merit badges

Michael Lopp, Head of Engineering at Pinterest, recently gave a talk at the Cultivate conference in which he talks about different merit badges that a leader might earn if there were such a thing. Check the video for the whole list, but here are a few of them:

Influence without management authority
Delegate something you care about
Ship a thing
Ask for help from an enemy
Fail spectacularly

Part of the list made me think of parenting, which reminded me of Stella Bugbee’s recommendation of the book Siblings Without Rivalry on Cup of Jo.

I have a VERY, VERY unlikely book that I often reference as a boss: Siblings Without Rivalry. It’s not about money or business per se, but I’ve found since reading it that I put so many of its lessons into practice managing my team at work. I love the way it teaches you to listen, repeat the issues without taking sides, empathize and then teach the parties involved to solve their own disputes. It also helps at home. (Duh.)


The privilege of employer-sponsored parental leave

Netflix made big news by increasing its maternity and paternity leave to a year. But in a really interesting piece, The New Yorker’s Vauhini Vara provides some historical and economic background and makes the case why not all paid family leave regulations should be left up to private employers:

Among the earners of the highest wages, twenty-two per cent have access to paid family leave, while among the lowest earners, only four per cent do. It turns out that a disparity exists even within Netflix.


Informal entrepreneurship and The Misfit Economy

Misfit Economy

The Misfit Economy looks intriguing; the subtitle is “Lessons in Creativity from Pirates, Hackers, Gangsters and Other Informal Entrepreneurs”.

Who are the greatest innovators in the world? You’re probably thinking Steve Jobs, Thomas Edison, Henry Ford. The usual suspects.

This book isn’t about them. It’s about people you’ve never heard of. It’s about people who are just as innovative, entrepreneurial, and visionary as the Jobses, Edisons, and Fords of the world, except they’re not in Silicon Valley. They’re in the street markets of Sao Paulo and Guangzhou, the rubbish dumps of Lagos, the flooded coastal towns of Thailand. They are pirates, slum dwellers, computer hackers, dissidents, and inner city gang members.

Across the globe, diverse innovators operating in the black, grey, and informal economies are developing solutions to a myriad of challenges. Far from being “deviant entrepreneurs” that pose threats to our social and economic stability, these innovators display remarkable ingenuity, pioneering original methods and practices that we can learn from and apply to move formal markets.


The journey from hobby to job

Alastair Humphreys writes about making his living as an adventurer. But really, this advice works for anyone who wants to turn their hobby into a job. For instance, this list of reasons he’s an adventurer is pretty much why I did the same thing with kottke.org almost 10 years ago.

- I love almost every aspect of what I do.

- I love being self-employed: the freedom and the responsibility and the pressure.

- I think I’m probably now un-employable.

- I love being creative.

- I appreciate that building a profile helps generate exciting opportunities. (And I have come to accept β€” though not enjoy β€” the weird world of relentless self-promotion that being a career adventurer requires. I remain uncomfortable with people praising me more than I deserve, and I continue to get very angry and upset with the inevitable haters that your self-promotion will attract.)

Notice I don’t mention “going on adventures”, because there are loads of ways to do that in life. Don’t become a career adventurer solely because you want to go off on fun trips. There’s easier ways to do that.

That third point is a real double-edged sword. I can’t imagine what other job I would be even remotely qualified for other than this one. Feels like walking a tightrope without a safety net sometimes. (via @polarben)


On pointe

Three dancers from The Australian Ballet share their prep routines for their pointe shoes.

Take-aways: Ballerinas’ feet are really not attractive, they soup up their shoes in all sorts of unusual ways, but the end result is beautiful. (thx, fiona)


Old masters

The NY Times interviewed several people in their 80s who are still killing it in their careers and creative pursuits. Says Ruth Bader Ginsberg about surprises about turning 80:

Nothing surprised me. But I’ve learned two things. One is to seek ever more the joys of being alive, because who knows how much longer I will be living? At my age, one must take things day by day. I have been asked again and again, “How long are you going to stay there?” I make that decision year by year. The minute I sense I am beginning to slip, I will go. There’s a sense that time is precious and you should enjoy and thrive in what you’re doing to the hilt. I appreciate that I have had as long as I have… It’s a sense reminiscent of the poem “Gather ye rosebuds while ye may.” I had some trying times when my husband died. We’d been married for 56 years and knew each other for 60. Now, four years later, I’m doing what I think he would have wanted me to do.

The interviews are accompanied by an essay by Lewis Lapham, himself on the cusp of 80.

John D. Rockefeller in his 80s was known to his business associates as a crazy old man possessed by the stubborn and ferocious will to know why the world wags and what wags it, less interested in money than in the solving of a problem in geography or corporate combination. By sources reliably informed I’m told that Warren Buffett, 84, and Rupert Murdoch, 83, never quit asking questions.

I read a book several years ago which is relevant here called Old Masters and Young Geniuses, in which economist David Galenson divided creative people into two main camps: conceptual and experimental innovators:

1) The conceptual innovators who peak creatively early in life. They have firm ideas about what they want to accomplish and then do so, with certainty. Pablo Picasso is the archetype here; others include T.S. Eliot, F. Scott Fitzgerald, and Orson Wells. Picasso said, “I don’t seek, I find.”

2) The experimental innovators who peak later in life. They create through the painstaking process of doing, making incremental improvements to their art until they’re capable of real masterpiece. Cezanne is Galenson’s main example of an experimental innovator; others include Frank Lloyd Wright, Mark Twain, and Jackson Pollock. Cezanne remarked, “I seek in painting.”


How the Colbert Report is made

For the first episode of podcast called Working, David Plotz talks to Stephen Colbert about how he and his staff construct The Colbert Report. This is fascinating.

My show is a shadow of the news, so I have to know what shadow it’s casting right now, so I can distort it in my own way.

At the 13 minute mark, he talks about how the team communicates with each other about how the show is shaping up, changes, concerns, etc. They do it all by what sounds like text messaging. Paging Stewart Butterfield, you should get those folks on Slack. (via digg)


How I work: Ira Glass

The American Life’s Ira Glass talks with Lifehacker about how he works. When asked what his best time-saving shortcut or life hack was, he responded:

I’ve got nothing. Reading other people’s answers to this question on your website today made me realize I live my life like an ape. I eat the same breakfast and lunch everyday, both at my desk. I employ no time-saving tricks at all.

Though come to think of it, I guess my biggest life hack β€” and this is the very first time I’ve attempted to use the phrase “life hack” in a sentence β€” is that my wife and I decided to live just a few blocks from where I work. We did this because of our dog. Since I spend at least an hour every night walking the dog, I didn’t want to spend another 60 or 90 minutes a day commuting. I don’t have the time. Like lots of people, I work long hours.


Leonardo da Vinci’s resume

When he was around 32 years old, Leonardo da Vinci applied to the Duke of Milan, Ludovico Sforza, for a job. The duke was in need of military expertise and Leonardo’s 10-point CV emphasized his military engineering skills:

3. Also, if one cannot, when besieging a terrain, proceed by bombardment either because of the height of the glacis or the strength of its situation and location, I have methods for destroying every fortress or other stranglehold unless it has been founded upon a rock or so forth.

4. I have also types of cannon, most convenient and easily portable, with which to hurl small stones almost like a hail-storm; and the smoke from the cannon will instil a great fear in the enemy on account of the grave damage and confusion.

And I love what is almost an aside at the end of the list:

Also I can execute sculpture in marble, bronze and clay. Likewise in painting, I can do everything possible as well as any other, whosoever he may be.

Oh yeah, P.S., by the way, not that it matters, I am also the greatest living artist in the world, no big deal. Yr pal, Leo. (via farnam street and the letters of note book)


Video game soundtracks ideal for work music

Video game producers utilize music to keep you engaged, increase your achievement, and give you the energy to make it to the next level. So maybe you just found your ideal work soundtrack.

Karltorp has found that music from games he used to play as a kid, such as StarCraft, Street Fighter, and Final Fantasy, work best. Because the music is designed to foster achievement and help players get to the next level, it activates a similar “in it to win it” mentality while working, argues Karltorp. At the same time, it’s not too disruptive to your concentration. “It’s there in the background,” said Karltorp. “It doesn’t get too intrusive, it keeps you going, and usually stays on a positive tone, too, which I found is important.”


Mindblowing workplace-related facts

Another one from Quora’s excellent weekly newsletter: What’s something that is common knowledge at your work place, but will be mind blowing to the rest of us? On fast food in commercials:

Everyone thinks the burgers shown on TV commercials must be highly fabricated works of culinary art, but the fact of the matter is that food advertising is subject to many regulations. I am not sure whether these are company policies or laws, and they’re probably a combination of both, but on a typical fast food shoot these rules apply.

The meal must be prepared from actual store stock (from the frozen patty to the bun to the seasonings). On a shoot, stylists would receive tons of product, which they would pore through to find the best-looking raw material.

Other interesting answers reveal the inner workings of political campaign events, the mining industry, investment banking, and orchestras.


How a convicted murderer prepares for a job interview

Sabine Heinlein follows several people through a post-prison jobs program to see how ex-convicts prepare for re-entry into the workforce.

In prison Angel thought that it wouldn’t be too hard to find a job once he got out. He believed he had come a long way. At eighteen he hadn’t been able to read or write. He wet his bed and suffered from uncontrollable outbursts of anger. At forty-seven he had studied at the college level. He told me he had read several thousand books. He earned numerous certificates while incarcerated β€” a Vocational Appliance Repair Certificate, a Certificate of Proficiency of Computer Operator, a Certificate in Library Training, an IPA (Inmate Program Assistant) II Training Certificate, and several welding certifications β€” but in the outside world these credentials counted for little.

“Irrelevant,” Angel said. “They might as well be toilet paper.”

This piece is the seventh chapter from Heinlein’s book, Among Murderers: Life After Prison.