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A growing number of business owners are content to keep their businesses small and manageable or keep the growth slow. “Adept at using the personal touch to lure customers from the big chains, these mom-and-pop retailers typically build their businesses to the point where they are making a comfortable living, then apply the brakes.”
On the plane on the way back from Vietnam, I was reading this article about how bookstores are preferable to shopping for books online[1] when I ran across this quote from David Sedaris:
One thing about English-language bookstores in the age of Amazon is that it assumes that everybody has the Internet. I don’t. I’ve never seen the Internet. I’ve never ordered a book on it, and I wouldn’t really want to”
This seems almost impossible and might even be a joke, but it would go a long way in explaining how he gets so much work done. He’s got continuous complete attention while the rest of us have only partial.
[1] Which article was not very convincing since it included this passage:
[Odile Hellier, owner of the Village Voice bookstore in Paris] said that she thinks the act of buying books in a store rather than online is essential to the health of our culture.
“My fear is that while the machine society that we live in is very functional, very practical, and allows for a certain communication, it is a linear communication that closes the mind,” she said.
She said that although Internet sites perform many of the functions of a bookstore - recommending similar books or passing on personal impressions of a book - nothing equals the kind of discovery possible when visiting a store and scanning tables covered with a professional staff’s latest hand-picked selection.
I always chuckle when someone (usually grinding an axe) describes the web as so flat and with little social aspect. I love bookstores, but in many ways, shopping for books online is superior.
Michael Sippey offers some suggestions on how web startups could benefit from how grade schools function. Snack time, gym class, field trips, and using periods instead of a calendar.
David Pogue on 10 ways that companies can stop being stupid and help their customers. “Thou shalt not hide from thy customers.” (via df)
Story on Muji, the brandless Japanese retailer that has high brand recognition and customer loyalty. (Say wha?) I’ve got a few Muji things and love them.
Dooce puts ads on her site to feed her family (she’s supporting them *entirely* by writing her personal web site) and gets an earful of complaint in return. Thought this was particularly insightful about why no subscription fees or donations instead: “By using ads I’m making my livelihood my problem and no one else’s.” I’m not sure if that’s strictly true, but it resonated a lot with me.
Michael Bierut offers a requiem for the AT&T logo by Saul Bass. SBC is buying AT&T, keeping the name, but introducing a new logo.
Interview with Jeff Bezos on Amazon’s current activities. “We have always tried to be very clear with people that we are an appropriate company only for long-term-oriented investors.”
Debate between economist Milton Friedman, John Mackey (CEO of Whole Foods) and T.J. Rodgers (CEO of Cypress Semiconductor). The discussion centers around Friedman’s assertion that “the social responsibility of business is to increase its profits”. (via mr)
WSJ tech columnist Walt Mossberg on DRM: “media companies go too far in curbing comsumers’ activities”.
Clive Thompson on Life Hackers in the NY Times. I’d informally heard about the benefit of larger screens on productivity (I feel more productive with a larger screen), but this article describes some study results: “On the bigger screen, people completed the tasks at least 10 percent more quickly - and some as much as 44 percent more quickly.”
Edward Jay Epstein on why Pixar should make nice with Disney again. Bottom line: Disney owns the sequel rights to all of Pixar’s films and Pixar can’t afford to do battle against Toy Story 3 or The Incredibles 2 in future summers.
Bumvertising. More here. I don’t object to the idea if this idiot were paying them more. Hire them to wear a sandwich board and pay them $6 an hour.
Boy, the scent of money is in the air these days. The latest report is that Dave Winer has sold weblogs.com to Verisign (~$5 million is the figure being bandied about for $2.3 million). This is an interesting one because it seemed crazy (see below) when I first heard about it, but now that I’ve heard it from multiple sources, who knows?
Verisign is interested in blogs and RSS (another of their acquisitions in this space will be announced soon) and it’s not hard to see why Dave would sell weblogs.com (the site needs some firm financial backing to keep from buckling under the ever-increasing strain of all those pings), but to Verisign? To me, Verisign embodies the idiocy and ineptitude of the BigCos Dave often rails against…the BigCo to end all BigCos. If true, those are some odd bedfellows indeed.
Update: Silicon Beat says they have confirmation that Verisign bought weblogs.com:
We’re getting confirmation that the rumors about Verisign buying Dave Winer’s Weblogs.com are true. The price is $2 million. What Verisign wants with Weblogs is another matter. Weblogs was one of the first, if not the first, centralized ping servers that blogs could use to alert the world to new content.
I like how when a weblog has two independent sources on something, it’s a “rumor”…
Update #2: Verisign confirms the purchase.
Weblogs, Inc. bought by AOL? If so, this is a perfect match.
John Gruber is asking folks to renew their Daring Fireball memberships. Money well spent, I say.
With attendance up in September, the movie studios are beginning to admit that, gosh, maybe crappy movies are to blame for this summer’s poor box office performance.
Hot indie band Clap Your Hands Say Yeah (who I like quite alot) has sold 17,000 copies of their self-released debut. The band sends out the CDs to customers themselves and makes $8/disc (compared to $1/disc for major label groups). Their CD is available here and you can listen to some samples before buying (1, 2, 3).
If public parks (like NYC’s Bryant Park) offer free wifi, why don’t expensive hotels? I can’t find the link right now, but I remember reading something awhile ago (possibly on Boing Boing) arguing that free wifi was easier and cheaper for businesses to offer than a paid option because you don’t need the ecommerce bit (sort of like a free grocery store not needing cashiers, etc.) and the free internet will bring people in.
Update: Here’s that Boing Boing post: “Operating a WiFi hotspot that you charge money for costs $30 a day. Operating a free WiFi hotspot costs $6.” (thx alex)
Moreover to be purchased by “much larger multi-national company”. I worked at Moreover as a web designer for 10 months back in 2000-1.
Subway has gotten rid of their Sub Club cards and stamps, citing the greater ease of fraud these days with color printers and such. Before they stopped it, my dad cashed in his entire supply of cards, eating free for about two weeks.
Suroweicki on gas prices and Katrina: “Americans are happy with the free market when it allows them to buy cheap T-shirts and twenty-nine-dollar DVD players, but they tend to like it less when they have to pay fifty dollars to fill up their gas tanks.”
Two new airlines are about to start offering all-business class service to/from NYC and London starting at prices more than half than those offered by existing carriers like AA and BA.
Planned Parenthood in Southeastern Pennsylvania is running a unique pledge drive. The idea is that you pledge an amount of money for each anti-abortion protestor that shows up outside of the PP health center. “We will place a sign outside the health center that tracks pledges and makes protesters fully aware that their actions are benefiting PPSP”. That’s genius. (via freak)
TiVo’s new OS adds content “protection”, which means if the copyright holder of Seinfeld wants your TiVo to delete the show after a week whether you’ve watched it or not, that’s what it’s going to do. I love my TiVo and I’m currently suffering from outrage fatigue, but if the company wants to side with the entertainment industry over its customers and cripple useful features, then it’s the last one I’m ever going to own. (via the wax)
How the iPod nano came to be. Lots of Jobs and Apple haters out there, but you have to admire the shooting from the hip that’s going on here…too many American companies minimize their risk so much that the possible reward dries up almost completely.
This guy is selling 1,000,000 pixels on his site for $1 apiece. Minimum purchase is a 100 pixel block on which you can put a tiny banner and a link to your Web site or whatever. (via cyn-c)
An interview with David Greiner of Campaign Monitor. Some good stuff in here about starting a small business on the Web.
Is PowerPoint responsible for the woes of the Space Shuttle? Well, no, but it’s not helping any. “The deeper problem with the PowerPointing of America — the PowerPointing of the planet, actually — is that the program tends to flatten the most complex, subtle, even beautiful, ideas into tedious, bullet-pointed bureaucratese.”
Malcolm Gladwell on why focus groups suck. Focus groups are an attempt by management to reduce risk (and with it, potential reward)…Gladwell says that management should instead trust their creatives, be patient, and tolerate uncertainty.
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