The London Underground recently conducted an experiment on one of the escalators leading out of the busy Holborn station. Instead of letting people walk up the left side of the escalator, they asked them to stand on both sides.
The theory, if counterintuitive, is also pretty compelling. Think about it. It’s all very well keeping one side of the escalator clear for people in a rush, but in stations with long, steep walkways, only a small proportion are likely to be willing to climb. In lots of places, with short escalators or minimal congestion, this doesn’t much matter. But a 2002 study of escalator capacity on the Underground found that on machines such as those at Holborn, with a vertical height of 24 metres, only 40% would even contemplate it. By encouraging their preference, TfL effectively halves the capacity of the escalator in question, and creates significantly more crowding below, slowing everyone down. When you allow for the typical demands for a halo of personal space that persist in even the most disinhibited of commuters — a phenomenon described by crowd control guru Dr John J Fruin as “the human ellipse”, which means that they are largely unwilling to stand with someone directly adjacent to them or on the first step in front or behind — the theoretical capacity of the escalator halves again. Surely it was worth trying to haul back a bit of that wasted space.
Leaving aside “the human ellipse” for now,1 how did the theory work in the real life trial? The stand-only escalator moved more than 25% more people than usual:
But the preliminary evidence is clear: however much some people were annoyed, Lau’s hunch was right. It worked. Through their own observations and the data they gathered, Harrison and her team found strong evidence to back their case. An escalator that carried 12,745 customers between 8.30 and 9.30am in a normal week, for example, carried 16,220 when it was designated standing only. That didn’t match Stoneman’s theoretical numbers: it exceeded them.
But not everyone liked being asked to stand for the common good:
“This is a charter for the lame and lazy!” said one. “I know how to use a bloody escalator!” said another. The pilot was “terrible”, “loopy,” “crap”, “ridiculous”, and a “very bad idea”; in a one-hour session, 18 people called it “stupid”. A customer who was asked to stand still replied by giving the member of staff in question the finger. One man, determined to stride to the top come what may, pushed a child to one side. “Can’t you let us walk if we want to?” asked another. “This isn’t Russia!”
There’s a lesson in income inequality here somewhere…2
Update: The NY Times wades into the not walking on escalators debate: Why You Shouldn’t Walk on Escalators. Standing on the escalator, meet American self-interest.
It would be hard to persuade people that “everybody wins” if they all merely stood on the escalator, Curtis W. Reisinger, a psychologist at Zucker Hillside Hospital in Glen Oaks, N.Y., said.
“Overall I am not too optimistic that people’s sense of altruism can override their sense of urgency and immediacy in a major metro area where the demands for speed and expediency are high,” he wrote in an email.
Sam Schwartz, New York City’s former traffic commissioner and a fellow in transportation at Hunter College, said people’s competitive nature tends to trump logic and science.
“In the U.S., self-interest dominates our behavior on the road, on escalators and anywhere there is a capacity problem,” he wrote in an email. “I don’t believe Americans, any longer (if they ever did), have a rational button.”
Ok, explicitly: the people standing are poor, the people walking are rich, and speed is income. When the walkers redistribute some of their speed to the whole group, on average everyone gets to where they’re going faster. But the walkers are unwilling to give up walking because they believe their own individual speed will prevail. “This isn’t Russia!” indeed.↩
Transport for London recently released a document called the London Underground Station Design Idiom, a guide to the design aesthetic of Tube stations. After an introductory chapter called “A manifesto for good design”, the document offers nine main guidelines for how Underground stations should be designed:
1. Achieve balance across the network. Good design is achieved through balance. For us, this means balance between heritage and the future, between a station’s commercial activity and its customer information, and between the network as a whole and the station as a local place.
2. Look beyond the Bostwick gates. Stations are more than portals to the Underground; they are also places to meet, eat, shop and, most importantly, they are centres of community. Many people’s mental map of London is organised by Underground stations. A neighbourhood’s identity can be enriched by truly ‘embedding’ its station in the local area.
3. Consider wholeness. Good design starts by considering the whole: the whole station (from platform to pavement); the whole of the project from engineering to surface finishing; the whole team. It’s about making sure the right people are engaged from the outset. Considering ‘wholeness’ means creating entire spaces with clear forms, which are clutter-free and legible for all users and requirements.
4. Prioritise comfort for staff and customers. Well-designed stations support staff in their varied roles so they can provide world class customer service. It is this interaction between staff, customers and the built environment that makes London Underground stations so special and distinguishes us from other metros.
5. Delight and surprise. Every Underground station should include at least one moment of delight and surprise, to improve customers’ journeys and the working environment for staff. Such moments help put the network on the map, as a world-class leader of design.
6. Use materials to create atmosphere. The quality of materials has a huge impact on the way a station is perceived by both customers and staff. High quality materials that are robust and easy to maintain make better environments. Use materials to make atmospheric spaces that are dramatic and rich in texture. Make stations more memorable to customers and better places to travel to or through.
7. Create ambience with lighting. Lighting on the Underground is used to make safe and functional environments, with maintenance and costs often dictating the choice and application of fittings with no consideration on how this impacts overall perception of space. Although lighting must be functional to improve safety and increase feelings of comfort, it can also be transformational - improving spaces, drawing attention to heritage or special features and helping customers flow intuitively through a station.
8. Integrate products and services. Good design is not just about choosing the right materials and lighting, it also involves integrating the other products and services which make up the station. All network furniture, fixtures and equipment - such as customer information, safety equipment, ticketing, poster frames, advertising, CCTV and signage - must be fully integrated into the station so there is clarity and coherence from platform to pavement and across the network.
9. Prepare for the future. By embracing new technologies and understanding their benefits we can create better-designed stations that enhance the user experience. This also means considering the life cycle of existing and new materials and products. Designing in flexibility allows our stations to better respond to new challenges, opportunities and change programmes.
Aside from some of the specifics, that’s not a bad list of guidelines on how to think about designing anything. (via mefi)
This video from the MTA shows some of the vintage technologies that are still in use to control many of the NYC’s subway lines and how they are upgrading (ve. ry. slow. ly.) to safer and more reliable computerized systems. Some of control systems are more than 80 years old.
Whoa, after watching that, I’m shocked that the trains ever get anywhere at all. (via the kid should see this)
Update:The NY Times has a look at the political and logistical challenges related to upgrading the NYC subway’s antiquated infrastructure.
A computerized signal system like C.B.T.C. is also safer because trains can be stopped automatically. New York’s quest to install the new system began in 1991, after a subway derailment at Union Square in Manhattan killed five people. The train operator was speeding after he had been drinking.
More than 25 years later, the authority has little to show for its effort to install modern signals. The L line began using computerized signals in 2009 after about a decade of work. A second line, the No. 7, should have received new signals last year, but the project was delayed until the end of this year.
The process is complicated. It requires installing transponders every 500 feet on the tracks, along with radios and zone controllers, and buying new trains or upgrading them with onboard computers, radios and speed sensors. The authority also had to develop a design and software that was tailored to New York’s subway.
Over the years, the authority has kept pushing back the timeline for replacing signals. In 1997, officials said that every line would be computerized by this year. By 2005, they had pushed the deadline to 2045, and now even that target seems unrealistic.
40 years to upgrade the entire system? Embarrassing.
The New Yorker did a short feature on Charlie Pellett, the voice of the NYC subway.
This deep, sometimes vexing voice — which also apologizes for “unavoidable delays” — belongs to a man named Charlie Pellett. A radio anchor for Bloomberg News, Pellett was raised in London but cultivated an American accent by listening to the radio. His work for the M.T.A., which is done on a volunteer basis, is the only non-reporting voice-over work that he’s done.
The WNYC Data News Team is looking for the longest possible NYC subway ride. The MTA says the longest direct trip is 38 miles, but WNYC found one that’s 148 miles, requiring 45 transfers. They’re running a little competition to see who can find a longer ride…check the rules for more details (short version: you can repeat stations but not track segments). This is basically a variant of the travelling salesman problem, yes? Anyone care to take a crack at it? (via @ryandawidjan)
An exhibition by Danny Lyon of color photos he took in the NYC subway is being staged by the MTA. The photos have never been publicly shown before.
The trains shown in these two photos still run occasionally: just catch the M between 2nd Ave and Queens Plaza between 10am and 5pm on the two remaining Sundays in Dec.
For decades, authorities treated subway graffiti like it was a sanitation issue. Gunn believed that graffiti was a symptom of larger systemic problems. After all, trains were derailing nearly every two weeks. In 1981 there were 1,800 subway car fires — that’s nearly five a day, every day of the year!
When Gunn launched his “Clean Trains” program, it was not only about cleaning up the trains aesthetically, but making them function well, too. Clean trains, Gunn believed, would be a symbol of a rehabilitated transit system.
I love this rendering of an abandoned Paris Metro station reimagined as a swimming pool:
This and several other renderings were created by OXO Associates for Nathalie Kosciusko-Morizet’s Paris mayoral race. The others imagine subway stations turned into theaters, nightclubs, and underground parks.
Mini Metro is an upcoming game in the style of Sim City, except you’re only building subway lines.
Mini Metro is an upcoming minimalistic subway layout game. Your small city starts with only three unconnected stations. Your task is to draw routes between the stations to connect them with subway lines. Everything but the line layout is handled automatically; trains run along the lines as quickly as they can, and the commuters decide which trains to board and where to make transfers.
However the city is constantly growing, along with the transport needs of its population. How long can you keep the subway system running before it grinds to a halt?
Oh man, this is great fun for transportation nerds. Site says it’ll be out in “early 2014” for PC, Mac, Linux, iPad, and Android. You can play an early version on the site or d/l an alpha version for OS X, Windows, or Linux.
We have discovered the most realistic thing about Mini Metro: If you want to win, think of these “trains” as buses.
In real rail transit systems, you cannot simply abandon a rail line and build a new one — certainly not just to handle an overcrowding problem. But to do well in Mini Metro you must revise the network repeatedly, and the last phase of the game you’ll deploy lots of one-time-only temporary lines In fact, for best results, make sure you also have a spare tunnel, so that if you have to get a train quickly to a station on an island, you can build a temporary line to a destination across the water, deleting it after use.
To a rail engineer, all this is ridiculous, but to a transit network designer, it’s the game’s most realistic feature.
Build a subway line to run one train once, then tear it out? No, this is not how rail transit works, but it’s very much how buses work, and it’s good thing, too. That’s why buses provide a much better sandbox for network design thinking. When you build powerful networks with buses, mistakes cost thousands rather than billions, so they’re more likely to be repaired. Real-life transit networks do need to evolve, usually from radial beginnings to more gridlike structures.
Ah, the good old days, when people used to talk to each other in public rather than looking at their phones or listening to headphones all the time. Except that’s not been the case for awhile as XKCD demonstrates with a series of quotes from various publications dating back to 1871. This is from William Smith’s Morley: Ancient and Modern published in 1886.
With the advent of cheap newspapers and superior means of locomotion… the dreamy quiet old days are over… for men now live think and work at express speed. They have their Mercury or Post laid on their breakfast table in the early morning, and if they are too hurried to snatch from it the news during that meal, they carry it off, to be sulkily read as they travel… leaving them no time to talk with the friend who may share the compartment with them… the hurry and bustle of modern life… lacks the quiet and repose of the period when our forefathers, the day’s work done, took their ease…
In 1946, a young Stanley Kubrick worked as a photographer for Look magazine and took this shot of NYC subway commuters reading newspapers:
The more things change, etc. More of Kubrick’s subway photography can be found here.
File this one under crying at work: a man finds a newborn on a subway platform and he and his partner adopt him and then blub blub blub, I’m sorry I have to go there’s something in both my eyes and my nose.
Three months later, Danny appeared in family court to give an account of finding the baby. Suddenly, the judge asked, “Would you be interested in adopting this baby?” The question stunned everyone in the courtroom, everyone except for Danny, who answered, simply, “Yes.”
“But I know it’s not that easy,” he said.
“Well, it can be,” assured the judge before barking off orders to commence with making him and, by extension, me, parents-to-be.
From Harlem and upper Manhattan to Brooklyn, Queens and the Atlantic Ocean - New York city’s A Line subway route covers over 30 miles, takes two hours to ride from end to end, and is the inspiration for one of jazz’s best known tunes.
Here — with archive images and vibrant present-day photographs from Melanie Burford — New Yorker columnist Adam Gopnik takes a ride on one of today’s A trains, and explores the communities living along the route.
As I went down the subway stairs, through the turnstile, and onto the darkened station platform, a sinking sense of fear gripped me. I grew alert, and looked around to see who might be standing by, waiting to attack. The subway was dangerous at any time of the day or night, and everyone who rode it knew this and was on guard at all times; a day didn’t go by without the newspapers reporting yet another hideous subway crime. Passengers on the platform looked at me, with my expensive camera around my neck, in a way that made me feel like a tourist-or a deranged person.
Alexander Chen made a version of the NYC subway map that plays music as the trains intersect routes.
At www.mta.me, Conductor turns the New York subway system into an interactive string instrument. Using the MTA’s actual subway schedule, the piece begins in realtime by spawning trains which departed in the last minute, then continues accelerating through a 24 hour loop. The visuals are based on Massimo Vignelli’s 1972 diagram.
A profile of the woman who does the announcements — the ones you can actually understand — for the NYC subway. Since becoming “the voice”, she hasn’t actually ridden the subway.
On the telephone, her voice does not have quite as much oomph as it does on the subway. “My husband says he doesn’t hear the nice voice as often as he’d like,” she said.
But the nice voice cannot be disobeyed. Before 9/11, when they lived in Louisville, Ky., he drove to the airport to pick up her. He was early. He parked right in front of the terminal. He could hear her on the public-address system, saying no one was supposed to park there.
A traffic officer came along and said he had to follow the voice’s orders.
Her husband said, “I don’t listen to that voice at home; I’m not going to listen to it here.”
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