kottke.org posts about working
An HR department looking for someone with internet experience dumped emails from candidates with Hotmail email addresses because “you can’t pretend being an internet expert and use a Hotmail account at the same time”. (via bb)
Netflix has a “take as much as you want” vacation policy. “The worst thing is for a manager to come in and tell me: ‘Let’s give Susie a huge raise because she’s always in the office.’ What do I care? I want managers to come to me and say: ‘Let’s give a really big raise to Sally because she’s getting a lot done’ โ not because she’s chained to her desk.”
Interesting article about the myth of American women opting out of the workforce to stay home to raise families. Most of the stories focus on white, married, upper-class women with high-earning husbands, maternity leaves are getting shorter, and bias and inflexibility in the workplace forces many women to “choose” to stay at home with the family. “The American idea of mothering is left over from the 1950s, that odd moment in history when America’s unrivaled economic power enabled a single breadwinner to support an entire family. Fifty years later we still have the idea that a mother, and not a father, should be available to her child at every moment.”
A thoughtful article on how to make it as an actor by Jenna Fischer, the actress who plays Pam on The Office. “I have a great acting coach who says that success in Hollywood is based on one thing: opportunity meets readiness. You cannot always control the opportunities, but you can control the readiness. So study your craft, take it seriously. Do every play, every showcase, every short film, every student film you can get. Swallow your pride. Be willing to work for nothing in things you think are stupid. Make work for yourself. Make your own luck. Don’t complain. Hopefully, the work will find you if you are ready.” Worth reading even if you’re not an actor. (thx, dunstan)
Since people are “poor at predicting what will make us happy in the future” (the term of art is miswanting), perhaps careful career planning is a waste of time. “The best strategy for career planning is this: make your best guess, try it out and don’t be surprised if you don’t like it.” I’ve done 0 minutes of career planning and I’m happy with the results. See also The Chaos Theory of Career Development.
Unusual job opportunity of the day: Chief Librarian of the Detainee Library at Guantanamo Bay, Cuba. Perhaps the person who gets the job can add the text of the detainee treatment bill to the stacks. (thx, stefan)
Alan Fletcher: “I’d sooner do the same on Monday or Wednesday as I do on a Saturday or Sunday. I don’t divide my life between labour and pleasure.”
David Roth got a job at Topps writing for the backs of baseball cards and finds that it’s pretty much like any other job for a large, soulless corporation. “Baseball cards, it turned out, are not made in a card-cluttered candy land. Rather, they are created by ordinary men and women who are generally unawed by their proximity to a central part of American boyhood.” (thx, patricio)
Fifty ways a manager can get his good employees to quit. “Talk more than you listen” and “Mandate a new policy without consulting a single person that will have to live with it” are good tips. (via wider angle)
Will people need to know how to read and write in the near future? Emails and texts are already not exactly literature and in 10 years, text-to-speech will be good enough that you can listen to anything you want. On the flipside, text holds a lot of advantages over “icons and audio prompts”. A quick survey of the modern workplace reveals slow progress on the paperless office, so I’m skeptical that this no-text future is soon to arrive. (via 3qd)
Every week, I get 3 or 4 inquiries from people looking for jobs in the web design/technology area or for employees (happily, it’s more the latter than the former these days). When I hear about someone who needs some work done and I have a friend or friend of a friend who’s available, I’m glad to make the connection. For the past couple of years, I’ve wanted to build a job board for kottke.org to make more of these connections possible, but I never got around to it. So when Jason Fried asked me if I wanted to put a link to the simple, focused 37signals Job Board on kottke.org (you’ll find it on every page of the site, below The Deck ad), that seemed to be the next best thing to building my own. I’ve been referring people there anyway, so a stronger connection makes sense.
What happens to a blog when its editor goes on vacation? Glenn Reynolds: “I need a vacation more than I care about the traffic.”
Michael Bierut on his design process, written in plain language that the client never gets to hear (but maybe they should):
When I do a design project, I begin by listening carefully to you as you talk about your problem and read whatever background material I can find that relates to the issues you face. If you’re lucky, I have also accidentally acquired some firsthand experience with your situation. Somewhere along the way an idea for the design pops into my head from out of the blue. I can’t really explain that part; it’s like magic. Sometimes it even happens before you have a chance to tell me that much about your problem! Now, if it’s a good idea, I try to figure out some strategic justification for the solution so I can explain it to you without relying on good taste you may or may not have. Along the way, I may add some other ideas, either because you made me agree to do so at the outset, or because I’m not sure of the first idea. At any rate, in the earlier phases hopefully I will have gained your trust so that by this point you’re inclined to take my advice. I don’t have any clue how you’d go about proving that my advice is any good except that other people - at least the ones I’ve told you about - have taken my advice in the past and prospered. In other words, could you just sort of, you know…trust me?
It is like magic. Reminds me of something Jeff Veen wrote last year on his process:
And I sort of realized that I do design that way. I build up a tremendous amount of background data, let it synthesize, then “blink” it out as a fully-formed solution. It typically works like this:
- Talk to everybody I possibly can about the problem.
- Read everything that would even be remotely related to what I’m doing. Hang charts, graphs, diagrams, and screenshots all over my office.
- Observe user research; recall past research.
- Stew in it all, panic as deadline approaches, stop sleeping, stop eating.
- Be struck with an epiphany. Instantly see the solution. Curse my tools for being too slow as I frantically get it all down in a document.
- Sleep for three days.
Like I said when I first read Jeff’s piece, in my experience, a designer gets the job done in any way she can and then figures out how to sell it to the client, typically by coming up with an effective (and hopefully at least partially truthful) backstory that’s crammed into a 5-step iterative process, charts of which are ubiquitous in design firm pitches.
Research shows that the lifetime earnings of graduates who enter the job market during recessions are lower than their boom-time colleagues. “Even a decade or more later, the class of 1988 was still earning significantly less. They missed the plum jobs right out of the gate and never recovered.”
New business practice: bring your own laptop. “Basically treat the employee’s laptop as you would treat the employees’s pants: require it, pay the employee enough to buy it, and provide the infrastructure that works with it, but that’s all. Give the employee the price of one laptop per two years, plus, say, the price of one major troubleshooting session per six months.” Very good idea.
“Office spouses are colleagues who must spend most of their workday together so that they seem married. Their relationships are often filled with the same kind of electrical charge that marriages sometimes lose. They are intimate in an intellectual way and beyond.”
You want to see the best list of advice ever, one that might save your career or remaining sanity? 9 tips for running more productive meetings.
eGullet recently interviewed author Michael Ruhlman and he had this to say about what he liked about working in a professional kitchen:
You can’t lie in a kitchen โ that’s what I like most about it. You’re either ready or you’re not, you’re either clean or you’re a mess. You’re either good or you’re bad. You can’t lie. If you lie, it’s obvious. If your food’s not ready, then it’s not ready. If you’re in the weeds, its clear to everybody โ you can’t say that you aren’t. So I love that aspect of it. I love the immediacy of it, the vitality of it.
I’ve worked in a number of different places over the years and the ones I ended up liking the least were the places that allowed people (myself included) to hide. Some companies just have way too many people for the amount of available work. Other times, particular employees have a certain status within the organization that allows them to determine their own schedules and projects. Deadlines are often malleable, meaning that work can pushed off. Inexperienced or nontechnical managers might not have a clue how long a task should take a programmer…budgeting 2 weeks for a six-hour task that seems hard buys one a lot of blog-surfing time. Companies with coasting employees are everything a kitchen isn’t; they just feel slow, wasteful, lifeless, and eventually they suck the life out of you too.
The social networks of the rap music world “differ from all other human networks”. By and large, successful rap artists don’t collaborate/hang out with one another, as usually happens in other human social groups. (via cd)
Seven key principles that Google uses to make their employees more effective. “At Google, the role of the manager is that of an aggregator of viewpoints, not the dictator of decisions.”
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