10 ways to have a better conversation
Celeste Headlee is an expert in talking to people. As part of her job as a public radio host and interviewer, she talks to hundreds of people each year, teasing from her guests what makes them interesting. At a TEDx conference two years ago, Headlee shared 10 tips for having a better conversations that work for anyone:
1. Don’t multitask.
2. Don’t pontificate.
3. Use open-ended questions.
4. Go with the flow.
5. If you don’t know, say that you don’t know.
6. Don’t equate your experience with theirs.
7. Try not to repeat yourself.
8. Stay out of the weeds.
9. Listen.
10. Be brief.
Watch the video for the explanations of each point. I’m pretty good on 1, 5, & 7 while I struggle with 3, 4, and sometimes 6. 9 is a constant struggle and depends on how much I’ve talked with other people recently. (via swissmiss)
Update: From the WSJ, Save Yourself From Tedious Small Talk.
Much of our day-to-day talk is a missed opportunity. The ability to draw others into meaningful conversations can determine whether people want to get to know you, or remember you at all. Failure to learn it can stall your career.
Vanessa Van Edwards had been attending networking events for several years during and after college when she realized she was having the same conversation again and again. “It went like this: So what do you do? Yeah. Where are you from. Yeah, yeah, been there. Do you live around here? Well, I’d better go get another glass of wine,” says Ms. Van Edwards, a Portland, Ore., corporate trainer and author of “Captivate,” a new book on social skills.
She started trying conversation-openers that jarred people a bit, in a pleasant way: “Have you been working on anything exciting recently?” Or, “Any exciting plans this summer?”
“If I’m feeling very brave, I ask, ‘What personal passion projects are you working on?’” Ms. Van Edwards says. She began making contacts who followed up more often.
Stay Connected