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Everyone’s pissed at the airlines, even their

Everyone’s pissed at the airlines, even their employees.

Why can we not get better quality snack items for our coach customers? One customer recently compared the generic pretzel nubs we serve to the fish food you buy in a .25 gumball machine at any zoo or park.

I like the openness policy of the US Airways CEO…the “employees are going to talk about it anyway” line is exactly right.